FAQ

General

  • What is Sqetch?

    Sqetch is the online platform to get your ideas on clothing made. We help fashion brands and other users connect to manufacturers.

  • Why should I use Sqetch?

    Finding a manufacturer is complicated. Sqetch makes it easy. We fill in the missing link to easily connect with verified manufacturers from all over Europe and beyond. We give brands the tools necessary to help them find the perfect match much faster than before. Hereby we lower the barriers of entry for manufacturing and make producing accessible for everyone.

  • What is a brand?

    A brand is any fashion company, designer or person that wants to produce fashion and clothing related products or is in need for assistance in the production process.

  • What is a manufacturer?

    A manufacturer is any supplier, producer or service company of fashion or clothing related products that adds something to the supply chain. Manufacturers, suppliers and service providers can be listed on Sqetch to get access to brands from all over the world.

  • What are my responsibilities as a brand?

    Although Sqetch offers a great way to connect with apparel manufacturers, brands must take into account that choosing a specific manufacturer is their own responsibility. Therefore Sqetch highly recommends brands to do due diligence. For example:

    • Visit a manufacturer before booking an order.
    • Check references of manufacturers.
    • Ask if they have experience with your product(s).
    • Confirm all terms of contract, make sure all costs and responsibilities are clearly set out.

Getting started

  • How do I create an account?

    Just visit our homepage or click here

  • What is the making proces?

    This is the process from idea to production. We have divided this process in 5 easy to understand steps to make manufacturing as accessible as possible. After you created a project, just click on the steps you need help with and we connect you to a suitable manufacturer.

  • What is a project?

    A project the first step in connecting with a suitable manufacturer. It helps you to organize all necessary information to find the best manufacturer.

  • Can I share a project on Sqetch?

    High security standards protect all your intellectual property. In case you upload a project it will remain completely private unless you decide otherwise. You can easily manage your project by deciding who has access to it.

  • Where can I go to learn more about clothing production?

    Click here to visit our blog and learn all there is about clothing production.

Pricing & Billing

  • What is a subscription?

    A subscription is a great way to get all the features you need when looking for the right supplier. It gives you unlimited access search access, project management, in-depth manufacturer profiles and much more to help you on your sourcing journey.

  • Can I cancel my subscription?

    Yes you can. When you cancel your subscription, it will continue to run until it expires, however it will not be renewed when your subscription ends. Simply go to the billing page when you are logged in to cancel your subscription. Just make sure that you cancel your payments at least 2 weeks before your renewal date to avoid being charged for the next billing cycle.